Game Fails to Launch

Reason 1: Antivirus false positives

Symptoms

  • Game either fails to run at all, or exits after the initial splash / loading screen

  • Possibly your Antivirus software will notify you

  • The BadNorth.exe is missing from the install location

Cause

  • Your Antivirus has flagged BadNorth.exe and added it to Quarantine etc.

Possible Fixes

  • Add an exception to your antivirus, or mark the file as safe

    • Please refer to your specific antivirus software for details.

Notes:

We are working with Discord and Antivirus vendors to ensure that future editions of Bad North do not get flagged by antivirus software.


Version 2: DRM

Symptoms

  • Game either fails to run at all, or exits after the initial splash / loading screen

Cause

  • You do not have Discord or Steam installed (depending on which version you own)

  • [Discord Only] You are playing the Discord version of the game and offline

    • Discord DRM requires an online connections

Possible Fixes

  • Ensure you have the correct launcher installed and are signed into an account that owns the game.

  • [Discord Only] Ensure you are running the game while connected to the internet


Other Causes

If you cannot launch the game and the above reasons do not apply, please contact us so we can investigate further